Support

Download the latest manuals and software here.

Q-Rainbow

For Rainbow Product Information, Click here.

FOR EXAMPLES ON CONTROLLING YOUR RAINBOW, 
CLICK HERE

Manuals

 

Rainbow DMX Modes

Q-Rainbow DMX Chart 0.96 

P1-HSIC - 8 Bit - 5 Channels - Best when using Faders Only
P2-HSIC - 16 bit - 7 Channels
P3-HSI- 8 Bit - 3 Channels
P4-XFade with +/-G - 3 Channels - Best for needing white light only and reduced channels
P5-XFade- 8 Bit - 2 Channels
P6-CCT & RGB - 8 bit - 7 Channels
P7-CCT & RGB - 16 bit - 9 Channels - Best for Use on Lighting Consoles
P8-RGB - 8 bit - 3 Channels

FX Profiles (Standard Profiles with Access to Built in FX)

P9-HSIC FX - 8 Bit - 8 Channels Best when using Faders Only with FX
P10-HSIC - 16 bit - 10 Channels 
P11-CCT & RGB - 8 bit - 10 Channels
P12-CCT & RGB - 16 bit - 12 Channels  Best for Use on Lighting Consoles with FX

Lighting Console Fixture Profiles

Hog4 V3.8 -  Quasar Science - Rainbow Profiles V3.hog4show
            (Profiles 1-12)
Hog4 V3.6.1 -  Quasar Science - Rainbow Profiles.hog4show
(Profiles 1-8)

1. Save the showfile to a USB stick and transfer the USB to the Console 
2. Go to Show ->Merge File->
3. In the Fixture Schedule, the lamps will appear as custom



EOS Platform - Quasar Science - Rainbow Profiles
            (Profiles 1-12)
1. Save the showfile to a USB stick and transfer the USB to the Console 
2. In the browser navigate to File>Merge>USB drive
3. Choose Advanced>Patch>Start 9001 End 9012 Target User defined #
This will put all 12 of the profiles into the users showfile at the User defined Fixture #


GrandMA2 Quasar Science - Rainbow Profiles
            (Profiles 1-12)

Luminair 3 iPad App Profile Zip -  App Download from Apple Store
Individual Luminair Profiles

 

Software

Lamp Update Utility
Upgrade Instructions Page
Upgrade Instructions
PC/Windows:  Update Utility - PC - V1.21.exe 
If your PC computer did not find the Upgrade cable device, you may need drivers. Upgrade Cable Drivers: UpgradeCableDriver.zip
Mac: 

 

Update Utility - MAC - V1.13.zip

The original update cables have been found to have some issues on MAC computers. If your update cable does not work on your MAC, please email use to request a new cable. If you have a cable with a RED label, you are good to go!
If you are having issues updating your lamp, please email support@quasarscience.com and include the computer type (PC/Mac), OS Version and  the Log file from the Update Utility.
Q-Mini and Q-Desktop Updater:  Update Utility - V1.0.exe 

 


Lamp Firmware
Change Log 		Date Released:
Rainbow Update File V0.96 01-01-20
   Rainbow Update File V0.95 08-13-18




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Issues updating your Rainbows? Email us at info@quasarscience.com

Q-Lion Battery Lamps

V3 Update - Click Here for V3 Update Information

Quasar Science Update Utility V 1.21

If in the install log it gives the error failed to update Device, please check the log file.

If you see the error "(ST): (API) ERROR : Cannot communicate with the tool.
Wrong tool selection or check tool power supply or check that a previous session is closed," please try the following:
1. Ensure that you have a 2nd Generation lamp that has the RST and KILL Buttons
2. Be sure you are using the Q-Lion Update Cable.
3. If you confirm the top 2 points, please download and run the Driver files here. Click Here to Download.

If you are still having trouble with the updater, email the Log generated in the Updater to techsupport@quasarscience.com.

Manuals

If your lamp will charge but will not turn on with a button press, press and hold the kill button for 5 seconds. Then plug back into the QC 3.0 Charger.