RMA

RETURNS CURRENTLY UNAVAILABLE

Due to COVID cases surging in our area and around the country, for the safety of our team and our customers, we are temporarily suspending returns and/or repairs until further notice.

We apologize for the inconvenience and will update this page once we are able to accept them again!

-------------

IMPORTANT: DO NOT RETURN YOUR ITEM(S) WITHOUT APPROVAL 

If you need to return or exchange an item, read and follow the instructions below in order to make the process as smooth as possible.

  1. To start the process, please click here (LINK REMOVED) to request an RMA.
  2. After processing your request, we will send you the RMA number to accompany the returning item(s).
  3. Once receiving confirmation, please ship the item(s) immediately to the address provided below.
  4. Upon receipt of your return and inspection, if your repair is under warranty, we will begin your repairs right away.  If it is out of warranty or not covered, we will send you a quote for the repairs.
  5. To learn more about our warranty click here.
  6. We will update you with the progress along the way.

Our return shipping address is as follows:

Quasar Science
687 S. Anderson St.
Los Angeles, CA 90023